Privacy Policy

Last updated: [2025]

This Privacy Policy explains how Tactical Airsoft Shop (“we”, “us”, or “our”) collects, uses, and protects any personal information that you provide when using this website: www.tacticalairsoftshop.co.uk.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

Personal details such as your name and payment information
Contact details including your email address and phone number
Delivery information, including address and postcode
Demographic information such as preferences and interests
Website usage data such as IP address, browser type, and pages visited
Other information relevant to customer surveys, offers, or promotions

2. How We Use Your Information

We collect and use your personal information to:

Process your orders and manage payments
Deliver your purchases and provide after-sales support
Maintain internal records and improve our products and services
Send promotional emails or special offers (only if you have consented)
Conduct market research to improve customer experience
Customise the website based on your interests and preferences

You may opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in any promotional email.

3. Data Security

We take your privacy seriously and are committed to keeping your information secure.
To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the data we collect online.

This includes:

Secure server environments
Encrypted payment processing through trusted providers
Access controls and staff confidentiality agreements

4. Cookies

A cookie is a small file stored on your computer that helps us analyse website traffic and enhance your user experience.

We use:

Traffic log cookies to identify which pages are being visited
Functional cookies to remember your preferences and improve usability

Cookies help us:

Understand user behaviour and improve our website
Personalise your experience
Measure and improve performance

You can choose to accept or decline cookies. Most web browsers automatically accept them, but you can modify your settings to decline cookies if you prefer.
However, this may prevent you from taking full advantage of the website.

For more details, see our Cookie Policy (if available).

5. Links to Other Websites

Our website may contain links to external websites of interest.
Once you leave our site, please note that we have no control over other websites.
We are not responsible for the protection or privacy of any information you provide on external sites, which are governed by their own privacy policies.
We recommend reviewing those policies before providing personal information.

6. Data Aggregation, Analytics & Profiling

We may analyse your browsing behaviour to better understand customer preferences and improve our marketing efforts. This may include creating anonymous profiles based on website activity or interests.

a) Behavioural Advertising (Served by Us)

We may use your data to deliver relevant advertisements or promotions on our website and partner platforms.

b) Third-Party Advertising (on Our Site)

Some advertisers or analytics partners may use cookies or web beacons to collect information for targeted advertising.
We do not control how these third parties use such data.

c) Third-Party Advertising (on External Sites)

In some cases, we may share limited, anonymised profile data with third parties for advertising on other websites.

You can manage or opt out of targeted advertising through your browser settings or ad preference tools.

7. Controlling Your Personal Information

You have full control over your personal data. You can:

Restrict the collection or use of your information by checking the relevant box when filling in forms on our website
Withdraw consent for marketing communications at any time by contacting us via email
Request a copy of the personal information we hold about you
Request correction or deletion of inaccurate or incomplete data

We will never sell, lease, or distribute your personal information to third parties unless:

You have given explicit consent, or
We are required to do so by law

If you believe that any information we hold about you is incorrect or incomplete, please contact us and we will promptly correct it.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Access – Request a copy of your personal data
Rectification – Request correction of inaccurate or incomplete data
Erasure – Request deletion of your data (“right to be forgotten”)
Restriction – Request restriction of data processing
Data portability – Request a copy of your data in a portable format
Objection – Object to certain types of processing, including direct marketing

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Tactical Airsoft Shop
📧 Email: enquiries@tacticalairsoftshop.co.uk
📞 Phone: 020 3490 8008
📍 Address: 177 Selsdon Park Road, Croydon, CR2 8JJ, United Kingdom

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or business changes.
The updated version will be posted on this page with a new “last updated” date.
We encourage you to review this page occasionally to stay informed.